DELETE YOUR PICKMYPAY ACCOUNT
PickMyPay, operated by Parenthesys Technologies, provides users with a way to permanently delete their PickMyPay account and associated account data.
DELETE YOUR ACCOUNT IN THE PICKMYPAY APP
The easiest way to delete your account is directly through the PickMyPay application.
Go to:
PickMyPay → Settings → Delete Account
Follow the on-screen instructions to confirm your deletion request.
For security, PickMyPay may require you to authenticate or re-authenticate before account deletion can be completed.
REQUEST ACCOUNT DELETION WITHOUT THE APP
If you cannot access the PickMyPay application, you may request account deletion by contacting:
Privacy & Account Deletion Contact
Parenthesys Technologies
Email: privacy@pickmypay.in
You may also contact:
support@pickmypay.in
Please contact us using information associated with your PickMyPay account where possible. We may request limited information reasonably necessary to identify the account and verify that you are authorized to request its deletion.
IMPORTANT SECURITY NOTICE
Never send us any of the following to verify an account-deletion request:
- Full credit or debit card number
- CVV/CVC
- Card PIN
- UPI PIN
- Banking password
- OTP
- Other payment authentication credentials
PickMyPay does not require these credentials to process an account-deletion request.
WHAT IS DELETED
When account deletion is successfully completed, PickMyPay removes account-associated information from active systems in accordance with its deletion process.
Depending on the information associated with your account, this may include:
- PickMyPay profile information
- Saved card-related records maintained by PickMyPay
- Saved gift-card information
- User-specific offers and preferences
- Notification preferences and device-related account records
- Saved profile images, where applicable
- Other account-associated application data covered by the deletion process
Your PickMyPay authentication account is also deleted as part of the completed account-deletion process.
INFORMATION THAT MAY BE RETAINED
Some information may need to be retained after account deletion where reasonably necessary for:
- Applicable legal or regulatory requirements
- Financial or accounting obligations
- Fraud prevention and security
- Establishing, exercising or defending legal claims
- Resolving disputes
- Enforcing applicable agreements
This may include certain transaction, payment-order, financial or audit-related records where retention is reasonably necessary for those purposes.
Retained information will not be used for unrelated purposes and should be deleted or de-identified when the applicable retention need expires, where legally and technically appropriate.
Limited information may also remain temporarily in backups, security records or system logs where technically necessary.
EXTERNAL SERVICES
Deleting your PickMyPay account deletes information controlled by PickMyPay in accordance with our deletion process.
It does not automatically delete accounts or information that you separately provided to independent banks, merchants, payment providers, affiliate providers or other third-party services.
Please contact those organizations directly regarding information they independently control.
NEED HELP?
For questions about account deletion or privacy:
Parenthesys Technologies
Operator of PickMyPay
Marol, Mumbai, Maharashtra, India – 400059
Privacy & Account Deletion:
privacy@pickmypay.in
For general support:
support@pickmypay.in
For more information about how PickMyPay handles information, please review our Privacy Policy.