How Can We Help?
Need help with PickMyPay? We’re here to assist.
Whether you’re experiencing an issue with the app, have a question about an offer or recommendation, want to report incorrect information, or simply want to share feedback, you can reach our support team using the details below.
Contact Support
Email: support@pickmypay.in
Response Time: We aim to respond within 48 business hours.
When contacting us, please provide a brief description of your issue and any relevant details that may help us understand and resolve your request.
For your security, never send sensitive financial credentials such as your card PIN, CVV, UPI PIN, banking password, or transaction OTP.
What We Can Help With
Account & Profile
Contact us if you are experiencing issues with:
- Signing in or accessing your account
- Profile information
- Account settings
- Account deletion
- Notification preferences
- Other account-related functionality
Payment Methods
If you experience problems adding, managing, or using information related to supported payment methods within PickMyPay, let us know.
PickMyPay may support information relating to credit cards, debit cards, UPI, wallets, rewards, loyalty programs, and other supported payment options as the platform evolves.
Offers & Recommendations
Found an offer that appears outdated or incorrect?
You can report issues relating to:
- Cashback offers
- Discounts
- Rewards
- Merchant promotions
- Payment-method benefits
- Offer eligibility information
- PickMyPay recommendations
Please include the merchant, payment method, and offer details where possible so that we can investigate.
Merchant Information
If a merchant is incorrectly identified, missing, duplicated, or displaying inaccurate information, please contact us with the merchant name and relevant details.
This helps us improve the accuracy of merchant detection and recommendations for everyone.
Technical Issues
If the PickMyPay app is not working as expected, please tell us:
- What you were trying to do
- What happened
- Your device type
- Your app version, if available
- A screenshot of the issue, where appropriate
Please ensure that screenshots do not contain sensitive financial or personal information.
Privacy & Account Deletion
For questions regarding privacy, personal information, or account deletion, please contact:
You can also review our Privacy Policy for information about how PickMyPay collects, uses, stores, and protects user information.
Partnerships & Business Enquiries
Are you a bank, merchant, payment provider, rewards platform, offer provider, affiliate network, or other potential partner interested in working with PickMyPay?
We’d be happy to hear from you.
Email: support@pickmypay.in
Please include Partnership Enquiry in the subject line.
Before Contacting Support
For faster assistance, please include relevant information about your issue.
However, never share:
- Card PIN
- CVV/CVC
- UPI PIN
- Banking password
- Internet banking credentials
- Transaction OTP
- Other confidential payment authentication information
PickMyPay support will never require these credentials to investigate a general support request.
Important Information
PickMyPay is an informational and payment-assistance platform designed to help users discover and compare potential offers, rewards, cashback opportunities, discounts, merchant benefits, and supported payment options.
Offer availability, eligibility, rewards, cashback, discounts, merchant participation, and other promotional benefits may change at any time.
Users should always verify final offer details and eligibility with the applicable bank, card issuer, merchant, payment provider, wallet provider, rewards provider, or other relevant service provider before completing a transaction.
PickMyPay does not guarantee offer availability, eligibility, savings, cashback, rewards, discounts, or promotional outcomes.
Still Need Help?
We’re happy to assist.
Email: support@pickmypay.in
Website: pickmypay.in
Response Time: Within 48 business hours
PickMyPay
Pick Smarter. Pay Better.